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Making sure we do
a great job every time

1

Site survey

  • Walk the job and outline the task, getting to grips with why you need it and what will run on it.
  • Assess any access issues and identify specific challenges such as slopes, gateways or overhead power lines.
  • Measure up.
2

Detailed proposal

  • Supply site plan with drawings of our recommended solution.
  • Outline the approximate number of panels.
  • Provide all necessary information such as risk assessments, method statements and crew certification.
  • Provide quotation and installation date.
3

Installation

4

Collection

  • Once you’ve confirmed that the track is ready for collection we issue an ‘off-hire’ number
  • Confirm a collection date
  • Send a crew to dismantle and collect the trackway
  • Get your sign-off and hand over paperwork
5

Follow-up

  • Call you for feedback.
  • Ask you what we did well.
  • Ask for suggestions as to how we can improve.
  • Discuss any future access needs.
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